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   Sales, Administration, Pricing and Shipping

Administration
We believe that we can remain competitive and efficient in providing services by using the latest in technology. We rely heavily on using the Internet to provide documents, support, communication and marketing. This enables to respond to your needs from anywhere in the world, in a timely manner, effciently and minimizes the amount of time it takes for us meet your needs.

Our Managing Director, Kevin Andreassend is available 24/7 via Mobile Phone or Email.


Pricing Details and Payment
The pricing listed on our web site is what we refer to as "End User" pricing and is the pricing restricted to New Zealand. This is the price we normally sell to clients. If you are a client living outside of NZ and purchase direct from us, we can quote to in $US and give you a freight cost or you may wish to use your own freight account.

Please note our pricing excludes GST as we sell to both companies and end users. GST is currently 15% for all product sold and shipped to a New Zealand address. It does not apply to product shipped out of New Zealand.

If we ship to outside of New Zealand then you are responsible for all freight, duties, taxes and insurance at the destination. This applies to ALL sales.

If you are our Appointed Distributor, Representative or Authorised Reseller then your pricing is located elsewhere.

We endeavour to keep our web site pricing up-todate, however from time to time it will not be accurate. Please confirm the price by sending an email enquiry to sales@iceav.co.nz

PAYMENT METHODS
We do not offer Online Credit Card Payment, Offline Credit Card or EFTPOS payment facilities. We are able to accept Direct Credit and Online Banking Directly to our Sales Bank Account in New Zealand. If you wish to pay via this method please indicate this at the time of ordering.

We accept PERSONAL CHEQUES which are subject to bank funds clearance prior to shipping. This normally takes 7 working days after we receive your payment.

BUSINESS CHEQUES from New Zealand companies are welcomed.

CREDIT FACILITES
We do not offer 20th Month or 7 Days Credit facilities unless expressely approved in writing by ICE AV Technology Ltd.

Credit Facilities may be approved after a satisfactory trading period with us. This will depend on your Credit History, Guarrantees, Volume of Business, Company location and your status with ICE AV Technology Ltd.

We do not offer an Online Shopping cart at this time, however please feel free to communicate with us via email.

Sales
ICE AV carries out business at various levels, from end users here in NZ through to international distributors who distribute our product worldwide. We are always interested to hear from manufacturers who wish to extend their sales and distribution networks as well as Resellers and Dealers who wish to take our innovative solutions to their market.

Our Sales Policy requires that all product is prepaid prior ro shipping unless express contractual or written agreements provide credit facilities.


Shipping
If you are a client living outside of NZ and purchase direct from us, we can quote to in $US and give you a freight cost or you may wish to use your own freight account.

If we ship to outside of New Zealand then you are responsible for all freight, duties, taxes and insurance at the destination. This applies to ALL sales.

As time goes by we will expand the cost of Shipping Schedule so that you can easily calculate your total costs.

Depending on the product and destination it will either be either shipped via sea, postal service or tracking courier service.

Warranty

ICE AV Technology Ltd
PRODUCT WARRANTY

ICE AV Technology Ltd warrants each new product supplied by it, to be free from defective material and workmanship and agrees to remedy any such defect by repair or replacement at no charge for a period of 12 months effective from the original delivery date.

This warranty does not extend products supplied by ICE AV Technology Ltd which has been subject to misuse, neglect, accident, incorrect mounting, improper installation, or used in violation of instructions attached to that product. Nor to extend to products which have been altered outside the manufacturers factory, without prior approval in writing, not to equipment where the serial number has been removed, defaced or changed, not to accessories used therewith not supplied by ICE AV Technology ltd.

Equipment covered by the Warranty must be delivered by the owner, with all transportation charges prepaid to ICE AV Technology Ltd or nominated workshop for repair. If examination discloses in ICE AV Technology Ltds judgement, that it is defective the product will be repaired or replaced. Product returned prepaid under warranty and repaired by ICE AV Technology Ltd or its nominated workshop will be returned with all transportation charges, surface freight only paid by ICE AV Technology Ltd. Units that fall under conditions other than those covered above will be repaired on a cost of components, plus labour basis.
All freight charges for product to be repaired, not under warranty, will be the responsibility of the owner.

Under no circumstances shall ICE AV Technology Ltd be liable in contracts or in court, for any economic loss, including any loss of profits, or for any special, or consequential damage of any loss arising from any cause.

All warranty cover will be void if the product ahs been attempted to have been repaired without our express approval, has been tampered with or if any security tags or labels have been tampered with or removed.,

All inquiries relating to either parts replacement or warranty service shall be directed to:

ICE AV Technology Ltd
P.O. Box 91073
Auckland Mail Centre
New Zealand
Telephone +64-(0) 9-414 2348
Fax +64-(0) -414 2348

Standard Terms and Condition of Sale - Part One
SECTION ONE
1. DEFINITIONS
1.1 “ICE AV Technology” shall mean ICE AV Technology Limited, or any agents or employees thereof.
1.2 “Customer” shall mean the Customer, any person acting on behalf of and with the authority of the Customer, or any person purchasing products and services from ICE AV Technology.
1.3 “Products” shall mean:
1.3.1 all Products of the general description specified on the front of this agreement and supplied by ICE AV Technology to the Customer; and
1.3.2 all Products supplied by ICE AV Technology to the Customer; and
1.3.3 all inventory of the Customer that is supplied by ICE AV Technology; and
1.3.4 all Products supplied by ICE AV Technology and further identified in any invoice issued by ICE AV Technology to the Customer, which invoices are deemed to be incorporated into and form part of this agreement; and
1.3.5 all Products that are marked as having been supplied by ICE AV Technology or that are stored by the Customer in a manner that enables them to be identified as having been supplied by ICE AV Technology; and
1.3.6 all of the Customer’s present and after-acquired Products that ICE AV Technology has performed work on or to or in which goods or materials supplied or financed by ICE AV Technology have been attached or incorporated.
1.3.7 The above descriptions may overlap but each is independent of and does not limit the others.
1.4 “Products” shall also mean all products, goods, services and advice provided by ICE AV Technology to the Customer and shall include without limitation the supply of computer hardware, components, peripherals, accessories and associated software and all charges for time and attendances, hire charges, insurance charges, or any fee or charge associated with the supply of Products by ICE AV Technology to the Customer.
1.5 “Price” shall mean the cost of the Products as agreed between ICE AV Technology and the Customer and includes all disbursements eg charges ICE AV Technology pay to others on the Customer's behalf subject to clause 4 of this contract.
2. ACCEPTANCE
2.1 Any instructions received by ICE AV Technology from the Customer for the supply of Products including Products that ICE AV Technology have ordered or are required to order from overseas shal constitute a binding contract and acceptance to terms and conditions contained herein.
2.2 The Customer is obliged to inform ICE AV Technology if it sells its business or if there is any change to its ownership structure from a shareholding, or proprietorship. Such a change will require a new application to be made to ICE AV Technology. In the absence of such an application, the Customer remains liable for any payment.
3. COLLECTION AND USE OF INFORMATION
3.1 The Customer authorises ICE AV Technology to collect, retain and use any information about the Customer, for the purpose of assessing the Customer’s credit worthiness, enforcing any rights under this contract, or marketing any Products provided by ICE AV Technology to any other party.
3.2 The Customer authorises ICE AV Technology to disclose any information obtained to any person for the purposes set out in clause 3.1.
3.3 Where the Customer is a natural person the authorities under clauses 3.1 and 3.2 are authorities or consents for the purposes of the Privacy Act 1993.
3.4 The Customer agrees not to disclose any information concerning the Products, pricing, business affairs or other trade secrets regarding ICE AV Technology Products.
4. PRICE
4.1 Where no price is stated in writing or agreed to orally the Products shall be deemed to be sold at the current amount as such Products are sold by ICE AV Technology at the time of the contract.
4.2 The price may be increased by the amount of any reasonable increase in the cost of supply of the Products that is beyond the control of ICE AV Technology between the date of the contract and delivery of the Products.

Standard Terms and Condition of Sale - Part Two
SECTION TWO
5. PAYMENT
5.1 Payment for Products shall be made:
5.1.1 In cash before delivery (“the due date”);
5.1.2 Where agreed by ICE AV Technology in writing following a credit application, ICE AV Technology may extend credit to the Customer wherein payment is to be made in full within seven (7) days or fourteen (14) days of supply, or by the 20th of the month following the date of the invoice (“the due date”), depending on the terms specifided by ICE AV Technology.
5.2 Interest may be charged on any amount owing after the due date at the rate of 2.5% per month or part month.
5.3 Any expenses, disbursements and legal costs incurred by ICE AV Technology in the enforcement of any rights contained in this contract shall be paid by the Customer, including any reasonable solicitor’s fees or debt collection agency fees.
5.4 Receipt of a cheque, bill of exchange, or other negotiable instrument shall not constitute payment until such negotiable instrument is paid in full.
5.5 A deposit of between 10% and 50% may be required.
6. QUOTATION
6.1 Where a quotation is given by ICE AV Technology for Products:
6.1.1 Unless otherwise agreed the quotation shall be valid for five (5) days from the date of issue; and
6.1.2 The quotation shall be exclusive of goods and services tax unless specifically stated to the contrary;
6.1.3 ICE AV Technology reserve the right to alter the quotation because of circumstances beyond its control.
6.2 Where Products are required in addition to the quotation the Customer agrees to pay for the additional cost of such Products.
7. RISK
7.1 The Products remain at ICE AV Technology’s risk until delivery to the Customer.
7.2 Delivery of Products shall be deemed complete when ICE AV Technology gives possession of the Products directly to the Customer or possession of the Products is given to a carrier, courier, or other bailee for purposes of transmission to the Customer.
7.3 The time agreed for delivery shall not be an essential term of this contract unless the Customer gives written notice to ICE AV Technology making time of the essence.
8. AGENCY
8.1 The Customer authorises ICE AV Technology to contract either as principal or agent for the provision of Products that are the matter of this contract.
8.2 Where ICE AV Technology enters into a contract of the type referred to in clause 8.1 it shall be read with and form part of this agreement and the Customer agrees to pay any amounts due under that contract.

Standard Terms and Condition of Sale - Part Three
9. TITLE AND SECURITY (PERSONAL PROPERTY SECURITIES ACT 1999)
9.1 Title in any Products supplied by ICE AV Technology passes to the Customer only when the Customer has made payment in full for all Products provided by ICE AV Technology and of all other sums due to ICE AV Technology by the Customer on any account whatsoever. Until all sums due to ICE AV Technology by the Customer have been paid in full, ICE AV Technology has a security interest in all Products.
9.2 If the Products are attached, fixed, or incorporated into any property of the Customer, by way of any manufacturing or assembly process by the Customer or any third party, title in the Products shall remain with ICE AV Technology until the Customer has made payment for all Products, and where those Products are mixed with other property so as to be part of or a constituent of any new Products, title to these new Products shall deemed to be assigned to ICE AV Technology as security for the full satisfaction by the Customer of the full amount owing between ICE AV Technology and Customer.
9.3 The Customer gives irrevocable authority to ICE AV Technology to enter any premises occupied by the Customer or on which Products are situated at any reasonable time after default by the Customer or before default if ICE AV Technology believes a default is likely and to remove and repossess any Products and any other property to which Products are attached or in which Products are incorporated. ICE AV Technology shall not be liable for any costs, damages, expenses or losses incurred by the Customer or any third party as a result of this action, nor liable in contract or in tort or otherwise in any way whatsoever unless by statute such liability cannot be excluded. ICE AV Technology may either resell any repossessed Products and credit the Customer’s account with the net proceeds of sale (after deduction of all repossession, storage, selling and other costs) or may retain any repossessed Products and credit the Customer’s account with the invoice value thereof less such sum as ICE AV Technology reasonably determines on account of wear and tear, depreciation, obsolescence, loss or profit and costs.
9.4 Where Products are retained by ICE AV Technology pursuant to clause 9.3 the Customer waives the right to receive notice under s.120 of the Personal Property Securities Act 1999 (“PPSA”) and to object under s.121 of the PPSA.
9.5 The following shall constitute defaults by the Customer:
9.5.1 Non payment of any sum by the due date.
9.5.2 The Customer intimates that it will not pay any sum by the due date.
9.5.3 Any Products are seized by any other creditor of the Customer or any other creditor intimates that it intends to seize Products.
9.5.4 Any Products in the possession of the Customer are materially damaged while any sum due from the Customer to ICE AV Technology remains unpaid.
9.5.5 The Customer is bankrupted or put into liquidation or a receiver is appointed to any of the Customer’s assets or a landlord distains against any of the Customer’s assets.
9.5.6 A Court judgment is entered against the Customer and remains unsatisfied for seven (7) days.
9.5.7 Any material adverse change in the financial position of the Customer.
9.6 If the Credit Repossession Act applies to any transaction between the Customer and ICE AV Technology, the Customer has the rights provided in that Act despite anything contained in these terms and conditions of trade.
10. SECURITY INTEREST FOR SERVICE PROVIDERS
10.1 The Customer gives ICE AV Technology a security interest in all of the Customer’s present and after-acquired property that ICE AV Technology has performed services on or to or in which products or materials supplied or financed by ICE AV Technology have been attached or incorporated.

Standard Terms and Condition of Sale - Part Four
11. PAYMENT ALLOCATION
11.1 ICE AV Technology may in its discretion allocate any payment received from the Customer towards any invoice that ICE AV Technology determines and may do so at the time of receipt or at any time afterwards and on default by the Customer may reallocate any payments previously received and allocated. In the absense of any payment allocation by ICE AV Technology, payment shall be deemed to be allocated in such manner as preserves the maximum value of ICE AV Technology’s purchase money security interest in products.
12. GENERAL LIEN
12.1 The Customer agrees that ICE AV Technology may exercise a general lien against any Products or property belonging to the Customer that is in the possession of ICE AV Technology for all sums outstanding under this contract and any other contract to which the Customer and ICE AV Technology are parties.
12.2 If the lien is not satisfied within seven (7) days of the due date ICE AV Technology may, having given notice of the lien at its option either:
12.2.1 Remove such Products and store them in such a place and in such a manner as ICE AV Technology shall think fit and proper and at the risk and expense of the Customer; or
12.2.2 Sell such Products or part thereof upon such terms as it shall think fit and apply the proceeds in or towards discharge of the lien and costs of sale without being liable to any person for damage caused.
13. DISPUTES
13.1 No claim relating to Products will be considered unless made within forty eight (48) hours of delivery.
14. RETURN OF GOODS
14.1 No Products will be accepted for return without prior written authorisation from ICE AV Technology.
14.2 ICE AV Technology will only consider accepting the return of the Products provided:
14.2.1 Prior approval is obtained;
14.2.2 Products for return must quote a return authorisation number (which has to be applied for) and must be accompanied by a copy of the invoice;
14.2.3 Products approved for return must be in the same resaleable condition and in the manufacturer’s original container and undamaged. ICE AV Technology reserves the right to reject products not conforming to this condition;
14.2.4 Products accepted for return are subject to a restocking fee of $20.00 or 3% of the original invoice value whichever is the greater;
14.2.5 Return freight and insurance costs must be prepaid by the Customer;
14.2.6 All other conditions set out in ICE AV Technology’s return authorisation policy are complied with.
14.2.7 Any refund to the Customer will be in the form of a credit note for the refund due.
15. LIABILITY
15.1 The Consumer Guarantees Act 1993, the Fair Trading Act 1986 and other statutes may imply warranties or conditions or impose obligations upon ICE AV Technology which cannot by law (or which can only to a limited extent by law) be excluded or modified. In respect of any such implied warranties, conditions or terms imposed on ICE AV Technology, ICE AV Technology’s liability shall, where it is allowed, be excluded or if not able to be excluded only apply to the minimum extent required by the relevant statute.
15.2 Except as otherwise provided by clause 15.1 ICE AV Technology shall not be liable for:
15.2.1 Any loss or damage of any kind whatsoever including consequential loss whether suffered or incurred by the Customer or another person and whether in contract or tort (including negligence) or otherwise and irrespective of whether such loss or damage arises directly or indirectly from Products provided by ICE AV Technology to the Customer; and
15.2.2 The Customer shall indemnify ICE AV Technology against all claims and loss of any kind whatsoever however caused or arising and without limiting the generality of the foregoing of this clause whether caused or arising as a result of the negligence of ICE AV Technology or otherwise, brought by any person in connection with any matter, act, omission, or error by ICE AV Technology its agents or employees in connection with the Products.

Standard Terms and Condition of Sale - Part Five
15. LIABILITY
15.1 The Consumer Guarantees Act 1993, the Fair Trading Act 1986 and other statutes may imply warranties or conditions or impose obligations upon ICE AV Technology which cannot by law (or which can only to a limited extent by law) be excluded or modified. In respect of any such implied warranties, conditions or terms imposed on ICE AV Technology, ICE AV Technology’s liability shall, where it is allowed, be excluded or if not able to be excluded only apply to the minimum extent required by the relevant statute.
15.2 Except as otherwise provided by clause 15.1 ICE AV Technology shall not be liable for:
15.2.1 Any loss or damage of any kind whatsoever including consequential loss whether suffered or incurred by the Customer or another person and whether in contract or tort (including negligence) or otherwise and irrespective of whether such loss or damage arises directly or indirectly from Products provided by ICE AV Technology to the Customer; and
15.2.2 The Customer shall indemnify ICE AV Technology against all claims and loss of any kind whatsoever however caused or arising and without limiting the generality of the foregoing of this clause whether caused or arising as a result of the negligence of ICE AV Technology or otherwise, brought by any person in connection with any matter, act, omission, or error by ICE AV Technology its agents or employees in connection with the Products.
16. WARRANTY
16.1 Any written warranty that ICE AV Technology provide to the Customer will also form part of these terms and conditions of trade.
16.2 ICE AV Technology will only provide warranty services in respect of Products that were supplied by ICE AV Technology.
17. CONSUMER GUARANTEES ACT
17.1 The guarantees contained in the Consumer Guarantees Act 1993 are excluded where the Customer acquires Products from ICE AV Technology for the purposes of a business in terms of section 2 and 43 of that Act.
17.2 In any case where the Customer is a “supplier” then:
17.2.1 The Customer shall notify any “consumer” prior to any sale of any defects or limitation in the Products and/or any common purpose for which the Products are not suitable; and
17.2.2 The Customer shall, to the extent of the consumer as acquiring good for the purposes of the business contract out of the provisions of the Consumer Guarantees Act to the extent limited by law and shall not give or make any undertaking, ascertion or representation to such Customers in relation to the goods without ICE AV Technology’s prior approval in writing.
18. PERSONAL GUARANTEE OF COMPANY DIRECTORS OR TRUSTEES
18.1 If the Customer is a company or trust, the director(s) or trustee(s) signing this contract, in consideration for ICE AV Technology agreeing to supply Products and grant credit to the Customer at their request, also sign this contract in their personal capacity and jointly and severally personally undertake as principal debtors to ICE AV Technology the payment of any and all monies now or hereafter owed by the Customer to ICE AV Technology and indemnify ICE AV Technology against non-payment by the Customer. Any personal liability of a signatory hereto shall not exclude the Customer in any way whatsoever from the liabilities and obligations contained in this contract. The signatories and Customer shall be jointly and severally liable under the terms and conditions of this contract and for payment of all sums due hereunder.

Standard Terms and Condition of Sale - Part Six
19. CANCELLATION
19.1 ICE AV Technology shall, without any liability, and without any prejudice to any other right it has in law or equity, have the right by notice to suspend or cancel in whole or in part any contract for the supply of Products to the Customer if the Customer fails to pay any money owing after the due date or the Customer commits an act of bankruptcy as defined in section 19 of the Insolvency Act 1967.
19.2 Any cancellation or suspension of this agreement shall not affect ICE AV Technology’s claim for money due at the time of cancellation or suspension or for damages for any breach of any terms of this contract or the Customer’s obligations to ICE AV Technology under this contract.
20. MISCELLANEOUS
20.1 ICE AV Technology shall not be liable for delay or failure to perform its obligations if the cause of the delay or failure is beyond its control.
20.2 Failure by ICE AV Technology to enforce any of the terms and conditions contained in this contract shall not be deemed to be a waiver of any of the rights or obligations ICE AV Technology has under this contract.
20.3 If any provision of this contract shall be invalid, void or illegal or unenforceable the validity existence, legality and enforceability of the remaining provisions shall not be affected, prejudiced or impaired.
20.4 The client shall not assign all or any of its rights or obligations under this contract without the written consent of ICE AV Technology.
20.5 Where these terms and conditions of trade are at variance with the order or instructions from the Customer these terms and conditions of trade shall prevail.

Standard Terms and Condition of Sale - Part Six
19. CANCELLATION
19.1 ICE AV Technology shall, without any liability, and without any prejudice to any other right it has in law or equity, have the right by notice to suspend or cancel in whole or in part any contract for the supply of Products to the Customer if the Customer fails to pay any money owing after the due date or the Customer commits an act of bankruptcy as defined in section 19 of the Insolvency Act 1967.
19.2 Any cancellation or suspension of this agreement shall not affect ICE AV Technology’s claim for money due at the time of cancellation or suspension or for damages for any breach of any terms of this contract or the Customer’s obligations to ICE AV Technology under this contract.
20. MISCELLANEOUS
20.1 ICE AV Technology shall not be liable for delay or failure to perform its obligations if the cause of the delay or failure is beyond its control.
20.2 Failure by ICE AV Technology to enforce any of the terms and conditions contained in this contract shall not be deemed to be a waiver of any of the rights or obligations ICE AV Technology has under this contract.
20.3 If any provision of this contract shall be invalid, void or illegal or unenforceable the validity existence, legality and enforceability of the remaining provisions shall not be affected, prejudiced or impaired.
20.4 The client shall not assign all or any of its rights or obligations under this contract without the written consent of ICE AV Technology.
20.5 Where these terms and conditions of trade are at variance with the order or instructions from the Customer these terms and conditions of trade shall prevail.


World's thinnest 60 inch bezel Plasma Monitor

ICE Cima Square LCD Tiles

FlexiFold LED Screen

Smart Glass & Film

3mm High Definition LED Screen

Virtual Sales Assistance

HoloDesk 74 Inch Edgeless

120 inch Video Plasma Display

70 inch Outdoor Screen

Media Master


Holo-Info-Desk Multi touch software implements a major upgrade.

ICE AV technology will be on display at April retail seminar

ICE AV Projection Mesh to be shown at 2014 Feltman Lecture

Turkish Anatolia cross country rally uses an ICE LED Screen

ICE AV is Gold Sponsor at the prestigious NZ Body Art Awards

ICE AV supports creative arts event Illuminate Menagerie

FIA European Turkey F3J 2013 rely on ICE LED Screens

Square LCD Tiles enable creative digital screen displays

Innovative NZ first Aquatic LED Cinema Screen installed.

ICE AV will introduce the ICE Square LCD Tiles in Q1 2013


    
 


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